1. Information We Collect

a) Personal Information (Voluntarily Provided)

We collect information that you voluntarily provide to us when you interact with the Site, such as:

Name, Email address, Contact number

Any information or content you submit through contact forms, newsletters sign-ups, comments, or content submission options.

b) Non-Personal Information (Automatically Collected)

When you access the Site, we automatically collect certain technical information:

IP address

Browser type and version

Device information (e.g., operating system, mobile device ID)

Referring website address

Pages visited, duration of visit, and time spent on specific pages.

Cookies and tracking data (see Section 3).

2. How We Use Your Information

We use the information we collect for the following purposes:

Site Operation: To maintain, operate, and provide the functions and services of the Site.

User Experience: To improve the website performance, user interface, and overall user experience.

Communication: To respond to your inquiries, provide customer support, and send you information (like newsletters or updates) that you have specifically opted-in to receive.

Analytics: To analyze traffic, track usage patterns, and understand audience demographics to better tailor our content about Mumbai.

Security: To ensure the safety and security of the Site and prevent fraudulent activity or misuse.

3. Cookies and Tracking Technologies

We may use cookies (small data files stored on your device) to enhance your browsing experience, remember your preferences, and gather data on website performance.

Analytics: We use tools (like Google Analytics) to track and analyze non-personal visitor behavior.

Your Control: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may impact the functionality of certain parts of the Site.

4. Sharing of Information

We are committed to maintaining your trust. We do not sell or rent your Personal Information to third parties for marketing purposes.

We may share data only with the following:

Trusted Service Providers: Third-party companies that perform services on our behalf (e.g., web hosting, email service providers, site analytics). These providers are bound by strict contractual confidentiality obligations.

Legal Compliance: Law enforcement or government officials when required by law, court order, or legal process to protect our rights, property, or safety.

Business Transfers: In connection with a merger, sale of assets, or acquisition of all or a portion of our business.

5. Data Security

We implement commercially reasonable technical and organizational measures designed to protect your data from unauthorized access, loss, misuse, alteration, or disclosure. Please be aware, however, that no data transmission over the Internet or storage system can be guaranteed to be 100% secure. You use the Site and share information at your own risk.

6. Third-Party Links

Our website may contain links to external sites (such as tourism boards, partner businesses, or news sources related to Mumbai). We are not responsible for the content or the privacy practices of those external sites. We strongly encourage you to review the Privacy Policies of any third-party websites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us for immediate removal.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your personal data.

Withdraw your consent to processing (where consent is the legal basis for processing).

Opt out of marketing communications by following the unsubscribe link in any email we send you.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on this page with a revised “Effective Date” at the top.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@splenden.in

Phone: +91 8897965113